Maxamps discussion Welcome to the support forum

Maxamps still builds their packs??!!! Ughhh Come on

Old 01-11-2008, 07:26 PM
New Member
Thread Starter
Join Date: Jan 2008
Posts: 2
Default Maxamps still builds their packs??!!! Ughhh Come on

I just ordered the the vxl kit. It has not shipped in 5 business days, 7 since I ordered.

I am kind of mad that they dont have 5000mah lipo packs (included in the kit) ready to ship on the spot. For a company that was at ihobby expo and so much media exposure and sales you would think they would have an inventory. When I called them I asked why it had not shipped yet they said they hand make all their packs and could take a while to build the pack and ship. Well its been over 5 days now so ****? I dropped 300 bones on this kit so you would think its ready to ship.

I tihnk its a good company but not as structured as it looks like it would be judging from their website and media exposure. When I called them it sounded like a home office almost and the live help would not even attempt to answer my question about shipping questions, just rudely reffered me to an email address to ask about shipping questions.

The 5000 mah lipo is one of their most common lipos, you would think they would have some made already and ready to ship. Thus increase their turnover time and increase profit, I mean its common business sense. We all know it does not take long to build a pack with supplies at hand. If they would ship them out as fast as they claim these packs make your truck go I would be happy.

I will keep you updated on how much longer it takes to get my vxl kit. I know my local hobbytown usa has the kit but its the older version. May just end up canceling and gettting the older version to avoid the long wait, the only difference is the new one has the balancer built in.

I know I am not the most patient person but I ordered Sat evening and they charged my card monday morning so you would thiink its ready to go by now! Im not able to race this weekend without this charger so I am just warning anyone else before they order from them to expect a wait.
nitrokiller420 is offline  
Old 01-11-2008, 08:16 PM
JAM MaxAmps
JAM MaxAmps's Avatar
Join Date: Nov 2006
Location: Nine Mile Falls, WA
Posts: 216

<TABLE class=tborder id=post336493 cellSpacing=0 cellPadding=6 width="100%" align=center border=0><TBODY><TR><TD class=thead style="BORDER-RIGHT: #d1d1e1 0px solid; BORDER-TOP: #d1d1e1 1px solid; FONT-WEIGHT: normal; BORDER-LEFT: #d1d1e1 1px solid; BORDER-BOTTOM: #d1d1e1 1px solid">Today, 01:10 PM <!-- / status icon and date --></TD><TD class=thead style="BORDER-RIGHT: #d1d1e1 1px solid; BORDER-TOP: #d1d1e1 1px solid; FONT-WEIGHT: normal; BORDER-LEFT: #d1d1e1 0px solid; BORDER-BOTTOM: #d1d1e1 1px solid" align=right> <!-- vbSupport start --><!-- vbSupport end -->#2 </TD></TR><TR vAlign=top><TD class=alt2 style="BORDER-RIGHT: #d1d1e1 1px solid; BORDER-TOP: #d1d1e1 0px solid; BORDER-LEFT: #d1d1e1 1px solid; BORDER-BOTTOM: #d1d1e1 0px solid" width=175>austinelse<SCRIPT type=text/javascript> vbmenu_register("postmenu_336493", true); </SCRIPT>
New Member

Join Date: Nov 2005
Posts: 4
Thanked 0 Times in 0 Posts

<!-- show awards --><!-- /show awards -->iTrader: (0)
</TD><TD class=alt1 id=td_post_336493 style="BORDER-RIGHT: #d1d1e1 1px solid"><!-- icon and title -->
<HR style="COLOR: #d1d1e1" SIZE=1><!-- / icon and title --><!-- message -->Nitrokiller,

Austin here with MaxAmps. I am very sorry that it has taken this long for your package. We generally ship within 24-28 hours. When orders come in on Friday night or Saturday, it takes us a couple days to catch up from the weekend. This is not an excuse. We realize that we need to be in the 24-48 hour turn time and that is where we should be in the next day or two. We are all working 50+ hour weeks here and I have hired more guys to handle the load from the massive growth we are currently experiencing.

There are huge benefits as I am sure you know to having your pack built to order. You always get fresh cells(within 3 weeks) and you can get the pack any way you want from plugs, wire, balance taps, configuration.

Again, if you have waited 5 days, that is completely unacceptable. I appoligize for the wait and can assure you that it will not happen in the future.

Best Regards,

<!-- / message --></TD></TR></TBODY></TABLE>
JAM MaxAmps is offline  
Old 01-11-2008, 08:18 PM
New Member
Thread Starter
Join Date: Jan 2008
Posts: 2

Thanks and I will keep waiting for a couple more days I guess.
nitrokiller420 is offline  
Related Topics
Thread Starter
Last Post
JAM MaxAmps
Motors and Speed Controllers for sale & WTB
02-07-2008 10:54 PM
JAM MaxAmps
Maxamps discussion
01-10-2008 11:16 PM
JAM MaxAmps
Batteries & Chargers
02-15-2007 08:07 PM
Motors and Speed Controllers for sale & WTB
11-27-2005 03:31 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Quick Reply: Maxamps still builds their packs??!!! Ughhh Come on

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.

Page generated in 0.07426 seconds with 13 queries